Frequently Asked Questions

Membership

How long does a membership last?

Plans range from 3 to 10 years depending on the tier you choose — see the Membership page for full terms.

Can I upgrade my plan later?

Yes. You can upgrade at any time; the difference is prorated against your remaining term.

Resorts

How are resorts selected for the network?

Every property is inspected in person before joining, and re-reviewed periodically to stay in the network.

Can I request a specific resort?

Yes — reach out to your relationship manager or use the contact form and we'll do our best to add it to your itinerary options.

Booking

How far in advance should I book?

We recommend 60+ days for peak season; higher-tier members get priority booking windows during high demand.

Can I book for guests who aren't members?

Yes, members can extend a limited number of guest bookings per year at member rates.

Cancellation

What is the cancellation policy?

Free cancellation up to 7 days before check-in on most bookings; resort-specific terms are shown at checkout.

Payments

What payment methods are accepted?

Major cards, UPI, and EMI plans for membership fees are all supported.

Destinations

Are international resorts included in every plan?

International access scales with your plan tier — see the comparison table on the Membership page.